Local expertise and support for all your proactive and rapid-response reactive maintenance needs
Ongoing Asset Integrity
With an in-depth industry and regulatory knowledge, our dedicated Field Services team will ensure your operations continue to:
As an independent solutions provider, it’s our people that make the difference.
Our local teams – based in the United Kingdom, UAE, Saudi Arabia, Qatar, Singapore and India – work closely with our customers to understand their needs and deliver the right solution, with the flexibility, integrity and customer service you expect from a family business.
Being at the forefront of integrated solutions for over 60 years, our experts have an exceptional understanding of a wide range of assets – whether supplied by SMS or another manufacturer.
With regular assessment of your equipment at predefined intervals, SMS’ engineers will promptly carry out all required proactive and/or reactive maintenance work to maximise your uptime.
Local support from your local SMS team
Maintenance and life of field
With an in-depth industry and regulatory knowledge, our dedicated Services team will ensure your operations continue to perform efficiently and compliantly.
Healthcare plans and long-term service agreements
For complete peace of mind, our long-term service agreements can be fully customised to your requirements – be it:
Our technical experts to your facility for comprehensive support – all reinforced by our back-office support functions. Combined with an intimate knowledge of operational best practice and avoiding/resolving common pitfalls, SMS are your trusted partner for ongoing support services.
Installation and commissioning
Working collaboratively with your project manager and engineers, SMS’ technicians have the experience to provide you with all the advice you will require while your new system or system upgrade is being installed.
The services that SMS’ technicians provide include installation to pre-commissioning and commissioning, site acceptance testing and personnel introductory training. We will also advise on operating and maintenance documentation, spares and fault finding.
Keep your operations running smoothly
Customised to your requirements, our maintenance, healthcare and long-term service solutions give you all the support you need